FAQs
1. Property Cleaning
1. Why should I have my property pressure washed?
Pressure washing removes dirt, mildew, and tough stains, increasing property value and making it look new.
2. Can pressure washing damage my siding?
No, our team adjusts the correct pressure and uses the correct products to protect your surfaces while cleaning them effectively.
3. How often should I clean my house?
Generally, once a year is sufficient, but this can vary depending on exposure to pollution, trees or weather.
4. Is it safe for my plants and my land?
Yes, we take the necessary precautions (tarps, rinsing, etc.) to protect your landscaping and avoid any damage.
5. How much does a property cleaning cost in Montreal?
Pricing depends on the size and type of surface. We always offer free and transparent quotes.
2. Graffiti Removal
1. Can you remove graffiti from brick and concrete?
Yes, we have the right products and techniques to clean effectively without damaging materials.
2. Does graffiti disappear completely?
In most cases, yes. However, on a porous surface, a slight whitish halo may sometimes remain.
3. Do you intervene quickly after vandalism?
Yes, we offer a fast service so that the graffiti does not remain visible for long.
4. Do you also remove stickers and posters?
Absolutely, we can remove stickers, posters and glue residue.
5. Do you offer anti-graffiti treatment?
Yes, we apply protective products that make cleaning easier in case of recurrence.
3. Cleaning Surfaces (Concrete, Paving Stones, Asphalt, Etc.)
1. Why clean my paving stone or concrete?
Cleaning restores the original shine, removes moss and embedded dirt. Cleaning of oil or rust stains is available as an extra.
2. Does pressure washing remove moss and weeds?
Yes, we can remove moss, green deposits and prepare the paving to replace the polymeric sand.
3. Do you also clean concrete terraces and pools?
Yes, we clean all outdoor surfaces, including patios, sidewalks and pool decks.
4. What is the best season to clean my surfaces?
Spring and summer are ideal, but we operate as long as the temperature is above freezing.
5. How much does paving stone cleaning cost?
Prices vary depending on the size. We offer competitive rates and free quotes.
4. Miscellaneous Cleaning (Terrace, Fence, Bins, Etc.)
1. Do you clean concrete balconies?
Yes, we remove dirt, mold, and stubborn deposits to make your balcony look like new.
2. Can you clean wooden or PVC fences?
Absolutely, we adapt the pressure and products according to the material to avoid any damage.
3. Do you clean the railings and guardrails?
Yes, we also clean metal, glass or aluminum railings.
4. Does it also remove odours?
Yes, high-pressure cleaning with specialized products eliminates unpleasant odours caused by humidity, deposits or garbage bins.
5. Do I need to empty my balcony before cleaning?
Yes, it is best to remove furniture and objects so we can work efficiently. If this is not done beforehand, we can take care of it.
6. Do you also remove oil or rust stains?
Yes, we offer specialized treatment for these stains, available as an extra.
5. Polymer Sand Replacement and Sealing
1. Why replace the polymer sand in my paving stone?
Polymeric sand wears away over time, leaving room for weeds and ants. Replacing it will extend the life of your paving stone.
2. How long does polymer sand last?
On average 5 to 10 years, depending on quality and maintenance.
3. Do you also seal the paving after replacement?
Yes, we offer a protective seal that enhances color and protects against stains (oil or rust stains are treated extra).
4. Is polymer sand resistant to Quebec winters?
Yes, it is designed to withstand freezing, thawing and weathering.
5. How long should I wait before walking on the paving after installation?
Generally, 24 hours is enough for complete drying. We recommend waiting 48 hours before parking a car on it.
6. How long does polymer sand last in the rain?
15 minutes after the installation it becomes resistant to the rain.
7. What polymer sand do you use?
We use Alliance Gator brand G2 Supersand polymer sand. It's a high-quality product designed to last and is available in two colours: grey or beige.
6. Touchless Car Wash
1. What is touchless car wash?
It is a pressure wash with specialized products that cleans your car without brushes, therefore without the risk of scratches.
2. Is touchless washing as effective as normal washing?
Yes, it removes dirt, dust and even winter calcium while protecting the paint.
3. How long does a contactless wash take?
About 10 to 15 minutes depending on the level of dirt.
4. Is this safe for my car wax or sealant?
Yes, our products are designed to be gentle on existing protection.
5. Do you offer a package for multiple washes?
Yes, we offer attractive packages for regular customers, including dealerships and corporate fleets.
7. Gutter Cleaning
1. Why is it important to clean your gutters?
Clogged gutters cause water overflow, seepage, and even foundation damage.
2. How often should I have them cleaned?
Twice a year, in spring and fall, is recommended.
3. Do you pick up debris after cleaning?
Yes, all debris is collected and disposed of properly. No residue remains on the property after our visit.
4. Do you offer packages for regular gutter cleaning?
Yes, we offer seasonal or annual plans for customers who want to avoid unpleasant surprises and ensure their gutters are always functional.
5. How much does gutter cleaning cost?
The price depends on the size of the house. Our prices are affordable and transparent.
8. Indoor Parking Cleaning
1. Why have an indoor parking lot cleaned?
This removes dust and calcium, and improves safety by reducing the risk of slipping. Oil stain removal is available as an extra.
2. Do you also do residential garages?
Yes, we clean both commercial and residential parking lots.
3. Do your products remove oil stains?
Yes, we use powerful degreasers specifically designed for concrete and asphalt. This service is offered as an extra.
4. How often should an indoor parking lot be washed?
At least once a year, often in spring to remove accumulated calcium.
5. Can you clean large areas quickly?
Yes, we have the equipment and team to handle large-scale projects, such as condo tower or apartment building parking lots.
Transparency on pricing and quality
1. Why are some companies cheaper?
The price can vary significantly depending on the quality of the work, the equipment, and the products used. Some companies offer very low prices because they use entry-level polymeric sand, which is less durable and much cheaper. They also often use low-power machines, diluted products, or fast methods that can damage surfaces.
At MAG, we use only professional-grade products, including Alliance Gator G2 polymeric sand, known for its performance and durability. This ensures a stronger, cleaner, and longer-lasting result.
2. Why do some companies charge much more?
Some companies have higher prices because of their internal structure: more employees, higher operating costs, or simply very large profit margins. Their strategy may also be to position themselves in a higher price range.
At MAG, we maintain fair and transparent pricing while using professional products such as Alliance Gator G2 polymeric sand when the service requires it. Our goal is to offer excellent value without exaggeration.
3. Where does MAG Pressure Washing stand in the market pricing?
We are generally in the mid-range of the market, offering above-average value for the price.
Not the cheapest — because we follow professional standards.
Not the most expensive — because we optimize our methods to remain affordable.
4. What can increase the price of a service?
- Large area to clean
- Embedded dirt (grease, moss, rust, oil)
- Difficult access
- Use of specialized products (OneRestore, strippers, etc.)
- Removal of old sealer
- Urgent service or work outside regular hours
5. What can reduce the price?
- Surface in good condition
- Easy and unobstructed access
- Recurring contracts or regular clients
- Neighbourhood discount (multiple houses in the same area)
6. What risks can occur during a cleaning?
Even though we work with safe and controlled techniques, certain risks can occur depending on the condition of the surfaces or installations. Here are the main ones:
- Peeling paint that may detach if it is already weakened
- Weakening of old joints (pre-existing cracks)
- Water infiltration in areas already damaged (cracks, open joints)
- Color changes on heavily oxidized or already faded surfaces
- Sensitive plants affected by products or pressure
- Reveal of hidden damage that was already present but not visible before cleaning
We always inspect the property before starting and inform the client if we identify any specific risks. Transparency is part of our approach.
